Donated Goods Store Lead - Retail Ops & Team Growth

Goodwill Industries of Houston; Humble (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Goodwill Houston has an opening for an Assistant Store Manager to support day-to-day store and donation area operations under the Store Manager and District Manager. This role focuses on efficient operations, world-class customer service, donation processing, quality control, and building a productive workforce.

The position requires leadership in managing staff, adherence to policies, and flexible scheduling to cover holidays, evenings, weekends.

Formación

• High school diploma or equivalent preferred.
• Management experience is preferred.
• 1–2 years of retail sales experience is preferred.
• Basic computer skills.
• Good time management and organizational skills.
• Ability to communicate and interact well with a variety of personality types.
• Ability to work a flexible schedule to meet business needs, including holidays, evenings, overnight, and weekend shifts.
• Must have reliable transportation.

Responsabilidades

• Oversee day-to-day store operations and management of associates.
• Hire, train, supervise, and evaluate staff per policies.
• Adhere to rotating schedule as directed by the District Manager.
• Maintain open availability to support management needs.
• Ensure completion of daily management duties.
• Ensure the Safety Program is managed efficiently.
• Communicate goals and monitor progress with the team.
• Coordinate schedules and review time sheets; monitor labor hours.
• Process sales transactions and maintain cash accountability at POS/safe.
• Coach by Walking Around (CBWA) to meet performance expectations.
• Prepare and administer personnel actions; handle disciplinary actions as needed.
• Ensure timely procurement of store supplies and bank orders.
• Train and develop associates; supervise training efforts.

Conocimientos

Management experience

Retail sales experience

Basic computer skills

Good time management

Organizational skills

Interpersonal communication

Educación

High School Diploma or equivalent

Descripción del empleo

Goodwill Houston has an opening for an Assistant Store Manager to support day-to-day store and donation area operations under the Store Manager and District Manager. This role focuses on efficient operations, world-class customer service, donation processing, quality control, and building a productive workforce.

The position requires leadership in managing staff, adherence to policies, and flexible scheduling to cover holidays, evenings, weekends.