Retail Team Lead — Inspire Teams & Drive Results

New Balance Athletics, Inc.; Houston (TX); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Tuition Reimbursement

Lifestyle Reimbursement

Job summary

New Balance Athletics, Inc. is seeking a full-time Retail Team Lead in Highland Village, Texas. You will lead by example on the sales floor, coaching associates and driving store performance while ensuring a world-class guest experience.

You will assist with scheduling, store operations, and recruiting, while upholding safety standards and our core values. This role requires flexibility, a strong customer focus, and the ability to motivate a team to meet demanding retail goals.

Qualifications

• Must be 18 years of age or older.
• 2 years' retail supervisory experience preferred.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays.
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results driven in achieving our store key performance indicators through training and development of our associates
• May assist store manager in creating the schedule and taking the lead in floor moves
• Deliver a great guest experience utilizing our GUEST service model
• Be operationally sound, opening/closing the store, inventory control, operational procedures
• Be involved in recruiting/interviewing/hiring of top talent
• Follow safety and reporting regulations, including proper lifting procedures

Skills

Leadership

Customer service

Verbal communication

Education

High school diploma or equivalent

Job description

New Balance Athletics, Inc. is seeking a full-time Retail Team Lead in Highland Village, Texas. You will lead by example on the sales floor, coaching associates and driving store performance while ensuring a world-class guest experience.

You will assist with scheduling, store operations, and recruiting, while upholding safety standards and our core values. This role requires flexibility, a strong customer focus, and the ability to motivate a team to meet demanding retail goals.