Retail Team Lead: Impactful Operations & Customer Care

Goodwill Industries of West Michigan, Inc.; Allendale Charter Township (MI); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Family-friendly hours

Paid Time Off & paid holidays

Closed on major holidays

Caring & Inclusive culture

Supports a great cause

Résumé du poste

Goodwill Industries of West Michigan, Inc. seeks a store operations professional to assist management with daily retail activities and staff coordination. You will oversee merchandise flow, pricing, reporting, and compliance with GIWM policies in a customer-focused environment.

The role emphasizes safety, loss prevention, and effective training, with responsibilities spanning administrative duties and asset protection in a busy retail setting.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year experience in retail operations required.

Responsabilités

• Assist store management with the execution of daily operations of a retail store, excluding personnel issues.
• General operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.
• Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis.
• Overseeing all personnel, clients and volunteers assigned to the retail store.
• Directing training.
• Enforcing store procedures ad GIWM policies on a day-to-day basis.
• Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.
• Enhancing security and loss prevention.
• Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
• Perform job functions of a Lead Cashier, Retail Associate, as required.

Connaissances

Customer service

Attention to detail

Accounting accuracy

Leadership potential

Formation

High school diploma or equivalent

Description du poste

Goodwill Industries of West Michigan, Inc. seeks a store operations professional to assist management with daily retail activities and staff coordination. You will oversee merchandise flow, pricing, reporting, and compliance with GIWM policies in a customer-focused environment.

The role emphasizes safety, loss prevention, and effective training, with responsibilities spanning administrative duties and asset protection in a busy retail setting.