Retail Team Lead: Guest Experience & Coaching (Part-Time)

New Balance Athletics, Inc.; Castle Rock (CO); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Lifestyle reimbursement

Vacation time

Job summary

New Balance Athletics, Inc. in Castle Rock, CO is seeking a part-time Retail Team Lead to open and close the store, drive results, and deliver a world class guest experience. You will model leadership through our Core Competencies and mentor frontline staff.

You will supervise on the sales floor, coach associates, and help achieve store KPIs through training. The role requires flexibility to work weekends/holidays and the ability to lift up to 50 lbs as needed.

Qualifications

• 2 years retail supervisory experience preferred.
• High school diploma or equivalent.
• Ability to lift up to 50 lbs with assistance.

Responsibilities

• Lead by example on the sales floor and coach associates.
• Achieve store KPIs through training and development of associates.
• Deliver guest experience using our GUEST service model.
• Open/close the store and manage safety procedures.

Skills

Retail leadership

Customer service

Verbal communication

Flexibility

Education

High school diploma

Job description

New Balance Athletics, Inc. in Castle Rock, CO is seeking a part-time Retail Team Lead to open and close the store, drive results, and deliver a world class guest experience. You will model leadership through our Core Competencies and mentor frontline staff.

You will supervise on the sales floor, coach associates, and help achieve store KPIs through training. The role requires flexibility to work weekends/holidays and the ability to lift up to 50 lbs as needed.