Part-Time Retail Team Lead: Guest Experience Leader

New Balance Athletics, Inc.

Lehi (UT)

On-site

USD 22,000 - 33,000

Part time

3 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
401K
Lifestyle reimbursement
Vacation days
Holidays

Job summary

New Balance Athletics, Inc. is seeking a Part-time Retail Team Lead for Traverse Mountain, UT. You will coach and lead the sales floor, drive store KPIs, and deliver a world-class guest experience through our GUEST service model.

You will also handle opening/closing duties and uphold safety standards. The role requires 2 years of supervisory retail experience, strong customer service, and the ability to work weekends/holidays.

Qualifications

  • 2 years retail supervisory experience preferred.
  • High school diploma or equivalent.
  • Demonstrated leadership ability.
  • Strong customer service and verbal communication skills.
  • Willingness to work a flexible schedule to meet the demands of a thriving retail business, including weekends and holidays.

Responsibilities

  • Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates.
  • Be results-driven in achieving store KPIs through training and development of associates.
  • Deliver a world-class guest experience utilizing our GUEST service model.
  • Opening/closing the store.
  • Follow safety and reporting regulations, including proper lifting procedures.

Skills

Customer service
Verbal communication
Leadership
Flexible schedule

Education

High school diploma or equivalent

Job description

New Balance Athletics, Inc. is seeking a Part-time Retail Team Lead for Traverse Mountain, UT. You will coach and lead the sales floor, drive store KPIs, and deliver a world-class guest experience through our GUEST service model.

You will also handle opening/closing duties and uphold safety standards. The role requires 2 years of supervisory retail experience, strong customer service, and the ability to work weekends/holidays.

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