Part-Time Retail Team Lead: Guest Experience Leader

New Balance Athletics, Inc.; Lehi (UT); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation days

Holidays

Job summary

New Balance Athletics, Inc. is seeking a Part-time Retail Team Lead for Traverse Mountain, UT. You will coach and lead the sales floor, drive store KPIs, and deliver a world-class guest experience through our GUEST service model.

You will also handle opening/closing duties and uphold safety standards. The role requires 2 years of supervisory retail experience, strong customer service, and the ability to work weekends/holidays.

Qualifications

• 2 years retail supervisory experience preferred.
• High school diploma or equivalent.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, including weekends and holidays.

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates.
• Be results-driven in achieving store KPIs through training and development of associates.
• Deliver a world-class guest experience utilizing our GUEST service model.
• Opening/closing the store.
• Follow safety and reporting regulations, including proper lifting procedures.

Skills

Customer service

Verbal communication

Leadership

Flexible schedule

Education

High school diploma or equivalent

Job description

New Balance Athletics, Inc. is seeking a Part-time Retail Team Lead for Traverse Mountain, UT. You will coach and lead the sales floor, drive store KPIs, and deliver a world-class guest experience through our GUEST service model.

You will also handle opening/closing duties and uphold safety standards. The role requires 2 years of supervisory retail experience, strong customer service, and the ability to work weekends/holidays.