Part-Time Retail Team Lead — Flexible Schedule & Growth

New Balance Athletics; Castle Rock (CO); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Employee discount

401K

Tuition reimbursement

Lifestyle reimbursement

Job summary

New Balance Athletics is seeking a part-time Retail Team Lead in Castle Rock, CO to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example through our core competencies and coach a team of associates.

The role requires strong customer service and communication skills, 18+ years of age, and a willingness to work weekends/holidays. Prior supervisory retail experience is preferred and the position may involve lifting and mobility tasks as needed.

Qualifications

• Must be 18 years or older.
• 2 years retail supervisory experience preferred.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule including weekends and holidays.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Be a positive leadership presence on the sales floor and coach all associates.
• Drive results by training and developing staff to meet KPIs.
• Deliver a world-class guest experience using the GUEST service model.
• Open/close the store as required.
• Follow safety and reporting regulations, including proper lifting procedures.

Skills

Leadership

Customer service

Communication

Coaching

Education

High school diploma or equivalent

Job description

New Balance Athletics is seeking a part-time Retail Team Lead in Castle Rock, CO to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example through our core competencies and coach a team of associates.

The role requires strong customer service and communication skills, 18+ years of age, and a willingness to work weekends/holidays. Prior supervisory retail experience is preferred and the position may involve lifting and mobility tasks as needed.