Retail Team Lead - Growth & Customer Experience

Bath & Body Works; Southlake (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

40% discount

DailyPay

Weekly pay

Job summary

Bath & Body Works is seeking a Supervisor in Texas to partner with the Store Manager to grow outstanding associates and deliver consistent customer experiences. You will lead sales initiatives, coaching, and daily operations to positively impact store growth and brand execution.

You will recruit and develop a strong team, model our values, and drive memorable customer interactions with product expertise. The role requires flexibility for peak shifts and a focus on safety and quality.

Qualifications

• Proven experience delivering sales and customer service results.
• Experience supervising in a retail environment preferred.
• Ability to coach employees and lead by example.
• Strong communication and adaptability in a fast-paced setting.

Responsibilities

• Attract, hire, develop and retain top talent.
• Lead opening/closing routines and daily store operations.
• Partner with Sales Leadership to drive action plans and results.
• Deliver exceptional in-store customer experiences and product knowledge.
• Provide feedback and guidance to associates and managers.
• Ensure safety, cleanliness and visual standards are maintained.

Skills

Sales leadership

Customer experience

Coaching

Communication

Team building

Education

High school diploma / GED

Job description

Bath & Body Works is seeking a Supervisor in Texas to partner with the Store Manager to grow outstanding associates and deliver consistent customer experiences. You will lead sales initiatives, coaching, and daily operations to positively impact store growth and brand execution.

You will recruit and develop a strong team, model our values, and drive memorable customer interactions with product expertise. The role requires flexibility for peak shifts and a focus on safety and quality.