Retail Team Lead - Coach Talent & Elevate Experience

Bath & Body Works; Selma (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay on-demand wages

401k with company match and Associate/

Stock Purchase program with discount

Job summary

Bath & Body Works in Selma, TX is seeking a Supervisor to partner with the Store Manager in developing outstanding associates and delivering exceptional customer experiences. You will be the front line of our field leadership, driving brand standards, coaching staff, and ensuring operational excellence.

You will oversee talent development, set daily goals, and model selling behaviors to elevate guest interactions, while ensuring store goals are met through strong leadership and teamwork.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a supervisory role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead as Manager on Duty when scheduled to address customer experience or maintenance issues.
• Partner with Sales Leadership to support action plans that improve results and ensure execution of operational activities.
• Perform opening and closing routines including bank deposits and shipment receipt.
• Set daily direction and goals for the team.
• Provide feedback and coaching to managers and associates.
• Lead in-store customer experiences through selling behaviors and product knowledge.

Skills

Sales leadership

Customer service

Operations management

Staff coaching

Education

High school diploma or GED

Tools

POS systems

Job description

Bath & Body Works in Selma, TX is seeking a Supervisor to partner with the Store Manager in developing outstanding associates and delivering exceptional customer experiences. You will be the front line of our field leadership, driving brand standards, coaching staff, and ensuring operational excellence.

You will oversee talent development, set daily goals, and model selling behaviors to elevate guest interactions, while ensuring store goals are met through strong leadership and teamwork.