Retail Team Lead: Elevate Sales & Customer Experience

Footlocker; Illinois; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Rate of Pay: $19.00 / hour

Weekly Pay

Paid Time Off

Employee Discount 30-50%

Life, Medical and Dental Coverage

Development and Advancement

Job summary

Foot Locker is seeking a dynamic individual to join our store team in a customer-facing role. You will coach and motivate staff to deliver exceptional service, learn product trends, and collaborate with store leadership to meet sales and operational goals.

The role requires 1+ year in retail, strong communication, and a flexible schedule that includes nights, weekends, and holidays. You will contribute to a positive team environment while driving shopper satisfaction and product knowledge across

Qualifications

• Demonstrated leadership: 1+ year in a customer-facing sales setting.
• Confidently engage customers to deliver an elevated experience.
• Motivated by helping customers and athletic products to achieve great results.
• Adaptable to changing demands in an omni-channel retail environment.
• Initiates and completes tasks with minimal supervision.
• Strong problem solving and basic financial analysis skills.
• High ethics, values, integrity, and trust.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Coach and motivate your team to drive sales and deliver exceptional customer service.
• Be knowledgeable on products and collaborate with coworkers to provide outstanding sales support.
• Meet sales, customer experience, merchandising, and operations goals.
• Serve as a partner between customers, sales associates, and store leadership.
• Learn and share product knowledge and trends to fit customer needs.
• Maintain awareness of current and upcoming products and trends.
• Contribute to a positive and inclusive work environment.

Skills

Leadership

Customer engagement

Results driven

Omni-channel

Task initiation

Analytical thinking

Integrity & ethics

Flexible schedule

Job description

Foot Locker is seeking a dynamic individual to join our store team in a customer-facing role. You will coach and motivate staff to deliver exceptional service, learn product trends, and collaborate with store leadership to meet sales and operational goals.

The role requires 1+ year in retail, strong communication, and a flexible schedule that includes nights, weekends, and holidays. You will contribute to a positive team environment while driving shopper satisfaction and product knowledge across