Retail Team Lead: Elevate Customer Experience & Sales

Footlocker; Albuquerque (NM); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Hourly rate $15.25

Employee discount 30-50%

Weekly pay

Development and advancement opportunit

Job summary

Foot Locker in Albuquerque, NM is seeking a Store Leader to drive customer experience, coach a diverse team, and execute store priorities with ownership. You’ll lead by example on the sales floor, deliver energetic service, and ensure product knowledge is shared across the team.

You will manage opening/closing, cash handling, and daily operations while leveraging technology to enhance efficiency. A minimum 1+ year retail leadership background is required, along with strong communication and

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self-motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Skills

Retail experience

Leadership

Coaching

Communication

Teamwork

Flexibility

Ownership mindset

KPIs

Job description

Foot Locker in Albuquerque, NM is seeking a Store Leader to drive customer experience, coach a diverse team, and execute store priorities with ownership. You’ll lead by example on the sales floor, deliver energetic service, and ensure product knowledge is shared across the team.

You will manage opening/closing, cash handling, and daily operations while leveraging technology to enhance efficiency. A minimum 1+ year retail leadership background is required, along with strong communication and