Store Manager and Coach — Elevate Customer Experience

Foot Locker; Reno (NV); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Weekly Pay

Employee Discount 30-50%

Paid Time Off

Paid Parental Leave

Life Insurance

Medical Coverage

Dental Coverage

Development and Advancement

Job summary

Foot Locker is seeking a store leader to guide daily operations and deliver an outstanding customer experience in a fast-paced retail environment.

You will coach team members, execute recruiting and training standards, and drive profitability while maintaining brand standards and exceptional guest services. Reporting to the District Manager, you will lead hiring, training, and visual merchandising to maximize sales and store performance.

Qualifications

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni channel retail environment.
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
• High level of ethics, values, integrity, and trust.
• Flexible availability - including nights, weekends, and holidays.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Skills

Leadership

Customer-facing

Sales experience

Communication

Ethics & integrity

Flexibility

Job description

Foot Locker is seeking a store leader to guide daily operations and deliver an outstanding customer experience in a fast-paced retail environment.

You will coach team members, execute recruiting and training standards, and drive profitability while maintaining brand standards and exceptional guest services. Reporting to the District Manager, you will lead hiring, training, and visual merchandising to maximize sales and store performance.