Store Leader: Coach Teams, Elevate Customer Experience

Footlocker; Hanford (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Employee discount 30-50%

Weekly pay

Paid time off

Job summary

Foot Locker is seeking a Store Manager to lead and coach a sales team, delivering an exceptional in-store customer experience and driving our company standards across recruiting, training, and operations. You will guide staff to execute merchandising and service strategies, with accountability for profitability and brand integrity.

You will report to a District Manager and supervise all store activities, embracing a fast-paced omni-channel retail environment while ensuring ethical performance

Qualifications

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results through interactions with customers and athletic products.
• Versatile in responding to changing demands in omni-channel retail environment.
• Strong cognitive and mathematical skills, including problem analysis and financial analysis.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience.
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations.
• Execute plans to drive key performance indicators to maximize profitability.
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers.
• Act as a partner between customers, sales associates, store leadership and corporate business partners.
• Maintains a high level of customer focus and leads by example with clear and engaging communication.
• Ensures visual directives and standards are maintained.
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience.

Skills

Leadership

Customer service

Coaching

Communication

Analytical thinking

Job description

Foot Locker is seeking a Store Manager to lead and coach a sales team, delivering an exceptional in-store customer experience and driving our company standards across recruiting, training, and operations. You will guide staff to execute merchandising and service strategies, with accountability for profitability and brand integrity.

You will report to a District Manager and supervise all store activities, embracing a fast-paced omni-channel retail environment while ensuring ethical performance