Part-Time Retail Team Lead — Elevate Guest Experience

New Balance, Inc.; Lehi (UT); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Tuition reimbursement

Lifestyle reimbursement

Student loan support

Mentorship programs

Paid time off

Holidays

Parental leave

Employee discount

Job summary

New Balance is seeking a part-time Retail Team Lead for Traverse Mountain, UT to open/close the store, coach associates and drive guest satisfaction. You will lead by example, coaching with our core competencies and delivering results on store KPIs.

The role requires 18+ with 2 years of retail supervisory experience, a high school diploma, and flexible scheduling including weekends/holidays. You will lift up to 50 lbs with assistance and contribute to a safe, high-energy store environment.

Qualifications

• Must be 18 years of age or older.
• 2 years' retail supervisory experience preferred.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays.
• Ability to lift up to 50 lbs with assistance; lift 4–8 lbs; kneel or squat frequently; stand for extended periods; climb ladders and stairs as needed.

Responsibilities

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates.
• Be results-driven in achieving our store key performance indicators through training and development of our associates.
• Deliver a great guest experience utilizing our GUEST service model.
• Opening/closing the store.
• Follow safety and reporting regulations, including proper lifting procedures.

Skills

Leadership

Customer service

Verbal communication

Coaching

Education

High school diploma or equivalent

Job description

New Balance is seeking a part-time Retail Team Lead for Traverse Mountain, UT to open/close the store, coach associates and drive guest satisfaction. You will lead by example, coaching with our core competencies and delivering results on store KPIs.

The role requires 18+ with 2 years of retail supervisory experience, a high school diploma, and flexible scheduling including weekends/holidays. You will lift up to 50 lbs with assistance and contribute to a safe, high-energy store environment.