Retail Team Lead: Elevate Experience (40% Discount)

lbrands; Salisbury (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

40% merchandise discount

DailyPay

Job summary

Bath & Body Works is seeking a Supervisory leader to partner with the Store Manager in developing outstanding associates and delivering consistent customer experiences. You will help drive growth, coach the team, and ensure execution of store operations with a strong emphasis on people development and brand values.

The role emphasizes leadership on duty, training, performance feedback, and maintaining safe, engaging in-store experiences.

Qualifications

• Experience delivering sales, customer experience, and operations results in a fast-paced setting.
• Ability to coach and develop associates to improve performance.
• Strong communication skills and adaptability in a retail environment.

Responsibilities

• Lead and develop store associates to deliver exceptional customer experiences.
• Act as a key leader on duty, handling customer issues and store operations.
• Partner with Sales Leadership on action plans and daily execution.
• Oversee opening/closing routines, deposits, and shipments.
• Set daily goals and provide performance feedback to the team.
• Model selling behaviors and build product knowledge to drive sales.

Skills

Sales leadership

Customer focus

Coaching

Communication

De-escalation

Team motivation

Schedule flexibility

Education

High school or GED

Job description

Bath & Body Works is seeking a Supervisory leader to partner with the Store Manager in developing outstanding associates and delivering consistent customer experiences. You will help drive growth, coach the team, and ensure execution of store operations with a strong emphasis on people development and brand values.

The role emphasizes leadership on duty, training, performance feedback, and maintaining safe, engaging in-store experiences.