Retail Team Lead: Elevate Customer Experience & Coaching

VF Corporation; Livermore (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Incentive Potential

Benefits at VF Corporation

Job summary

The North Face Store in Livermore, CA seeks a Supervisor to lead and develop a high-performing team. You will drive superior customer experiences, coach associates, and ensure store standards while partnering with Store/Assistant Store Managers to maximize profitability.

Ideal candidates have 1+ years in retail leadership, strong communication, and a passion for delivering exceptional service in a fast-paced environment. Competitive hourly rate and benefits offered.

Qualifications

• 1+ years of retail or store leadership experience.
• High School Diploma or equivalent preferred.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong verbal and written communication; ability to influence across all levels.
• Comfortable using word processing, spreadsheets, and retail software tools.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.

Skills

Retail leadership

Customer engagement

Coaching

Communication

Merchandising

Education

High School Diploma

Job description

The North Face Store in Livermore, CA seeks a Supervisor to lead and develop a high-performing team. You will drive superior customer experiences, coach associates, and ensure store standards while partnering with Store/Assistant Store Managers to maximize profitability.

Ideal candidates have 1+ years in retail leadership, strong communication, and a passion for delivering exceptional service in a fast-paced environment. Competitive hourly rate and benefits offered.