Retail Team Lead: Store Ops & Customer Experience

Rack Room Shoes; Monroe (LA); On-site; USD 38,000 - 46,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to supervise daily store operations and ensure strict adherence to company policies. You will provide leadership and training to staff under the Store Manager, and step in during absences to maintain service and operations.

The role may be full- or part-time and emphasizes achieving sales, service and operational objectives while maintaining a safe environment for customers and employees.

Qualifications

• Approved background check is required.
• Strong verbal communication skills.
• Strong written communication skills.
• Demonstrated managerial and organizational abilities.

Responsibilities

• Oversee day-to-day store operations.
• Lead, train and guide staff under direction of Store Manager.
• Ensure compliance with company policies and procedures.
• Manage cash handling, POS transactions, and refunds.
• Maintain inventory accuracy and price controls.
• Uphold store merchandising and visual standards.

Skills

Background check

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to supervise daily store operations and ensure strict adherence to company policies. You will provide leadership and training to staff under the Store Manager, and step in during absences to maintain service and operations.

The role may be full- or part-time and emphasizes achieving sales, service and operational objectives while maintaining a safe environment for customers and employees.