Store Team Lead: Service & Operations Champion

Rack Room Shoes, Inc.; El Paso (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to assist in supervising daily store operations and ensure 100% policy compliance. You will provide leadership and training to staff under the Store Manager and Assistant Manager, and in their absence assume full responsibility for store operations. The role aims to meet and exceed sales, service, and operational objectives.

The position may be full-time or part-time management, with emphasis on maintaining service standards and efficient store performance.

Qualifications

• Background check approval required.
• Strong verbal communication and clear written communication.
• Proven managerial and organizational capabilities.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Create an excellent customer shopping experience and train staff.
• Manage POS, transactions, loyalty, and opening/closing procedures.
• Oversee inventory control, pricing, and markdowns.
• Lead merchandising, housekeeping, and promotional signage.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to assist in supervising daily store operations and ensure 100% policy compliance. You will provide leadership and training to staff under the Store Manager and Assistant Manager, and in their absence assume full responsibility for store operations. The role aims to meet and exceed sales, service, and operational objectives.

The position may be full-time or part-time management, with emphasis on maintaining service standards and efficient store performance.