Retail Team Lead: Drive Store Ops & Customer Experience

Rack Room Shoes; Rehoboth Beach (DE); On-site; USD 36,000 - 42,000; Full time

Job summary

Rack Room Shoes in Rehoboth Beach, Delaware, seeks a Team Lead to supervise daily store operations and develop staff under the Store Manager and Assistant Store Manager guidance.

You will drive sales, service excellence, and inventory control while ensuring policy compliance, safeguarding assets, and delivering a positive shopping experience for every guest.

This role may be full-time or part-time; strong leadership and organizational skills are essential.

Qualifications

• Background check approved is required.
• Excellent verbal and written communication skills.
• Proven managerial and organizational abilities.

Responsibilities

• Supervise daily store operations and staff performance.
• Train and guide employees per Store Manager direction.
• Ensure compliance with company policies and procedures.
• Protect assets and manage loss prevention practices.
• Oversee POS transactions, discounts, and refunds.
• Maintain merchandising standards and store cleanliness.
• Assist in scheduling and payroll coordination.
• Collaborate with management teams to meet sales goals.

Skills

Leadership

Communication

Management

Job description

Rack Room Shoes in Rehoboth Beach, Delaware, seeks a Team Lead to supervise daily store operations and develop staff under the Store Manager and Assistant Store Manager guidance.

You will drive sales, service excellence, and inventory control while ensuring policy compliance, safeguarding assets, and delivering a positive shopping experience for every guest.

This role may be full-time or part-time; strong leadership and organizational skills are essential.