Retail Team Lead — Customer Experience (Flexible Schedule)

Gap; Glen Mills (Delaware County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer time off

401(k) with company match

Employee stock purchase plan

Medical/dental/vision/life insurance

Job summary

Gap is hiring for a part-time retail position in Delaware County. You will support store leadership, model selling behaviors, and ensure a best-in-class customer experience. Shift flexibility includes evenings, weekends, and holidays, with the ability to lift up to 30 pounds.

You will educate customers about loyalty programs and collaborate with teammates to meet store goals while maintaining productive operations and exceptional service.

Qualifications

• Customer-focused with strong communication.
• Ability to use technology to assist customers.
• Willingness to work a flexible schedule, including evenings and weekends.
• Able to lift up to 30 pounds.

Responsibilities

• Treat all customers and employees with respect and contribute to a positive work environment.
• Educate customers about loyalty programs.
• Lead by example in selling behaviors to deliver an exceptional customer experience.
• Support the store leadership during non-peak hours with the customer in focus.
• Collaborate with team to complete tasks in a timely and efficient manner.
• Build and share expertise in the product lifecycle.
• Open/close checklists and after-hours work where needed.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Job description

Gap is hiring for a part-time retail position in Delaware County. You will support store leadership, model selling behaviors, and ensure a best-in-class customer experience. Shift flexibility includes evenings, weekends, and holidays, with the ability to lift up to 30 pounds.

You will educate customers about loyalty programs and collaborate with teammates to meet store goals while maintaining productive operations and exceptional service.