Retail Team Lead – Flexible Hours & 50% Employee Discount

Gap; Chesterfield (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Job summary

Gap is seeking a store team member to support leadership, model selling behaviors, and help deliver a best-in-class customer experience on the sales floor and behind the scenes. You will educate customers about loyalty programs, stay aligned with brand selling behaviors, and collaborate with colleagues to complete tasks and maintain productivity.

This role requires a flexible schedule, the ability to lift up to 30 pounds, and a commitment to an inclusive, high-energy store environment while

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience.
• Support sales leader during (non-peak) hours, with the customer as the primary focus
• Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
• Build and share expertise in the product lifecycle
• Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Job description

Gap is seeking a store team member to support leadership, model selling behaviors, and help deliver a best-in-class customer experience on the sales floor and behind the scenes. You will educate customers about loyalty programs, stay aligned with brand selling behaviors, and collaborate with colleagues to complete tasks and maintain productivity.

This role requires a flexible schedule, the ability to lift up to 30 pounds, and a commitment to an inclusive, high-energy store environment while