Retail Supervisor - Lead Team, Exceptional CX, Flexible Schedule

Gap; Danbury (CT); On-site; USD 23,350 - 28,240; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Health insurance

Job summary

Gap in Danbury is hiring an on-site retail team member to support store leadership, model selling behaviors, and drive a best-in-class customer experience. You will engage customers, promote loyalty programs, and collaborate with teammates to deliver smooth operations.

The role is hourly, with a pay range of $16.95–$20.50, and requires flexibility to work evenings, weekends, and holidays. Gap offers merchandise discounts, paid time off, and competitive benefits.

Qualifications

• Provide excellent customer service and support store leadership.
• Promote loyalty programs to customers.
• Demonstrate selling behaviors with every customer.
• Support daily tasks and store operations.

Responsibilities

• Treat customers and employees with respect and foster a positive environment.
• Educate customers about loyalty programs.
• Become an expert in brand selling behaviors.
• Support sales leader during non-peak hours with the customer as priority.
• Collaborate with employees to complete tasks efficiently.
• Build product lifecycle knowledge.
• Assist opening/closing checklists.
• Leverage omni-channel to deliver a frictionless experience.
• Ensure compliance standards are met.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Lift up to 30 pounds

Job description

Gap in Danbury is hiring an on-site retail team member to support store leadership, model selling behaviors, and drive a best-in-class customer experience. You will engage customers, promote loyalty programs, and collaborate with teammates to deliver smooth operations.

The role is hourly, with a pay range of $16.95–$20.50, and requires flexibility to work evenings, weekends, and holidays. Gap offers merchandise discounts, paid time off, and competitive benefits.