Retail Merchandising Supervisor – Lead Customer Experience

Gap; Denville (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Job summary

Gap is looking for a store associate to support leadership and drive sales while delivering a best-in-class customer experience. You will role-model selling behaviors and help execute store processes to maintain productivity and service quality.

The role requires engaging customers, promoting loyalty programs, and leveraging omni-channel tools. Flexibility to work evenings, weekends, and holidays is required, and the position involves moving around the store and lifting up to 30 pounds.

Qualifications

• Ability to utilize technology to engage with customers and team.
• Flexibility to work a varied schedule including evenings and weekends.
• Ability to lift up to 30 pounds and move around the store floor.

Responsibilities

• Support store leadership by performing assigned functional tasks and role-model selling behaviors.
• Lead processes, execute tasks, and maintain productivity to meet goals.
• Collaborate with leadership to deliver a best-in-class customer experience.
• Educate customers about loyalty programs and omni-channel shopping options.
• Open/close checklists and complete tasks outside peak hours as needed.
• Maintain compliance with company standards.

Job description

Gap is looking for a store associate to support leadership and drive sales while delivering a best-in-class customer experience. You will role-model selling behaviors and help execute store processes to maintain productivity and service quality.

The role requires engaging customers, promoting loyalty programs, and leveraging omni-channel tools. Flexibility to work evenings, weekends, and holidays is required, and the position involves moving around the store and lifting up to 30 pounds.