Retail Team Lead - Customer Experience

Nike Inc; Auburn Hills (MI); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Discounts for you and your family from

401(k) Plan, CERA, Employee Assistance

Health Savings Accounts and Flexible

Tuition Reimbursement

Employee Stock Purchase Plan

Optum Employee Assistance Program

Holiday Pay

Résumé du poste

Nike, Inc. is seeking a Retail Supervisor to lead teams in a fast-paced Nike store, delivering outstanding service and guiding customers through the shopping journey. You’ll help your team meet store goals while embodying the Nike ethos.

You’ll model Nike's Service Principles, welcome customers, and support teammates during events and busy periods, with growth opportunities and comprehensive benefits.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience preferred.
• Flexibility to work nights, weekends and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood in our stores.
• Ability to learn and train on the latest products and technologies.
• Physical requirements include ability to bend, squat, reach, climb a ladder and stand for extended periods.

Responsabilités

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs.
• Bringing your positive attitude and passion to your teammates and customers every day.
• Lead by example and deliver service in line with Nike's Service Principles to bring the consumer journey to life.
• Make customers feel welcome, care about their wants and needs, and exceed their expectations at every step of their journey.
• Operate a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.
• Show up for your teammates by attending store events.

Description du poste

Nike, Inc. is seeking a Retail Supervisor to lead teams in a fast-paced Nike store, delivering outstanding service and guiding customers through the shopping journey. You’ll help your team meet store goals while embodying the Nike ethos.

You’ll model Nike's Service Principles, welcome customers, and support teammates during events and busy periods, with growth opportunities and comprehensive benefits.