Retail Team Lead & Customer Experience Specialist

NIKE, Inc.; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Discounts for you and your family from

401(k) Plan & other financial benefits

Accrued Paid Time Off & Holiday Pay

Health Savings Accounts & Flexible SAV

Employee Stock Purchase Plan (ESPP)

Tuition Reimbursement

Employee Assistance Program

Job summary

Nike, Inc. in Portland, OR seeks a Retail Supervisor (Specialist) to lead a high-volume store team and drive exceptional customer experiences. You will guide teammates, deliver Nike Service Principles, and help customers find their dream pair in a fast-paced environment.

Eligible associates enjoy competitive benefits, discounts, and opportunities for growth within Nike Stores across a collaborative culture that values bold ideas and teamwork.

Qualifications

• 1 year of retail or consumer service experience.
• Must be at least 18 years old.
• Flexibility to work nights, weekends and holidays based on store needs.
• Ability to learn and train on latest products and technologies.

Responsibilities

• Be enthusiastic, knowledgeable about NIKE products and services to support customer needs.
• Deliver service in line with Nike's Service Principles to bring the consumer journey to life.
• Make customers feel welcome and exceed their expectations at every step of their journey.
• Operate a cash register, shipping/receiving duties, stocking, and building visual displays.

Skills

Retail experience

Customer service

Flexibility

Team collaboration

Job description

Nike, Inc. in Portland, OR seeks a Retail Supervisor (Specialist) to lead a high-volume store team and drive exceptional customer experiences. You will guide teammates, deliver Nike Service Principles, and help customers find their dream pair in a fast-paced environment.

Eligible associates enjoy competitive benefits, discounts, and opportunities for growth within Nike Stores across a collaborative culture that values bold ideas and teamwork.