Retail Specialist — Lead, Inspire, Delight Customers

Nike Inc; Miami (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Discounts for you and family up to 50%

401(k) Plan

Health Savings Accounts

Tuition Reimbursement up to $5,250/yr

Employee Stock Purchase Plan

Employee Assistance Program

Job summary

Nike Miami Beach is seeking a Retail Supervisor who will lead a high-energy team in a fast-paced, high-volume store. You will engage customers, model service excellence, and help everyone find their best fit.

The role requires 34-40 hours weekly, including nights and weekends, and at least 18 years old with 1 year of retail or customer service experience. You’ll learn Nike products, train teammates, and uphold NIKE Service Principles.

Qualifications

• 18+ years old.
• 1 year of retail or consumer service experience.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Be enthusiastic, knowledgeable about Nike products and services to support customer needs.
• Lead by example and deliver service aligned with Nike’s standards.
• Make customers feel welcome and understood at every step of their journey.
• Operate a cash register, assist shipping/receiving, stocking, and visual displays.

Skills

Customer service

Team leadership

Flexible schedule

Job description

Nike Miami Beach is seeking a Retail Supervisor who will lead a high-energy team in a fast-paced, high-volume store. You will engage customers, model service excellence, and help everyone find their best fit.

The role requires 34-40 hours weekly, including nights and weekends, and at least 18 years old with 1 year of retail or customer service experience. You’ll learn Nike products, train teammates, and uphold NIKE Service Principles.