Retail Specialist & Team Lead — Customer Experience

Nike Inc; Grand Rapids (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discounts up to 50%

Paid time off

401(k) plan

Health Savings Accounts

Employee stock purchase plan

Employee assistance program

Tuition reimbursement

Job summary

NIKE, Inc. is seeking a Retail Supervisor ( Specialist ) to be the face of our brand in Grand Rapids. You will drive high-volume sales, guide a diverse team, and deliver exceptional customer experiences every day in our store.

You’ll lead by example, learn the latest products, and foster a welcoming environment. This role offers employee benefits and the opportunity to grow with a global leader in athletic wear.

Qualifications

• 1 year of retail or consumer service experience preferred.
• Must be at least 18 years old.

Responsibilities

• Be enthusiastic, knowledgeable about Nike products and services to support customer needs.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome and exceed expectations at every step.
• Operate a cash register, shipping/receiving, stocking, and visual displays.

Skills

Customer service

Retail experience

Team leadership

Job description

NIKE, Inc. is seeking a Retail Supervisor ( Specialist ) to be the face of our brand in Grand Rapids. You will drive high-volume sales, guide a diverse team, and deliver exceptional customer experiences every day in our store.

You’ll lead by example, learn the latest products, and foster a welcoming environment. This role offers employee benefits and the opportunity to grow with a global leader in athletic wear.