Retail Supervisor – Lead Customer Experience & Growth

Nike Inc; Oshkosh (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

401(k) plan

Health Savings Accounts

Tuition reimbursement

Employee stock purchase plan

Employee assistance program

Paid time off

Holiday pay

Job summary

Nike Oshkosh is seeking a Retail Supervisor to lead a high-energy team in our store. You’ll be the face of NIKE, guiding customers and keeping store operations smooth during nights and weekends.

This role requires at least 1 year of retail or customer service experience, a strong service mindset, and readiness to learn the latest products. The position offers comprehensive benefits and growth opportunities.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience.

Responsibilities

• Being enthusiastic, knowledgeable about NIKE products and services to best support customer needs.
• Bringing a positive attitude and passion to your teammates and customers every day.
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Make customers feel welcome, and exceed their expectations at every step of their journey.
• Operate a cash register, shipping and receiving duties, stock products, clean and build visual displays.

Skills

Customer service

Retail experience

Tools

Cash register

POS system

Job description

Nike Oshkosh is seeking a Retail Supervisor to lead a high-energy team in our store. You’ll be the face of NIKE, guiding customers and keeping store operations smooth during nights and weekends.

This role requires at least 1 year of retail or customer service experience, a strong service mindset, and readiness to learn the latest products. The position offers comprehensive benefits and growth opportunities.