Retail Assistant Manager — Lead & Coach Sales Team with Commission

United Wireless; Marshfield (WI); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off (PTO)

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless is seeking a full-time in-store leader to work with the Store Manager and develop the sales team. You will coach Sales Representatives, manage customer flow, and ensure a customer-first experience across all interactions.

Stay informed on products, services, and leadership best practices, while promoting a clean, well-merchandised store and compliant operations. This role offers uncapped commissions on top of hourly pay.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States.
• 1–2 years of customer service and/or sales experience, preferably in retail.
• Reliable transportation.
• Flexible schedule for full-time.
• No prior experience required.
• Passion for helping customers and providing excellent service.
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Lead and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth in-store experience.
• Stay up to date on products, services, and leadership best practices.
• Provide guidance and support on sales and customer service strategies.
• Support store maintenance and maintain a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members use store systems, tools, and communications.
• Drive financial performance by monitoring KPIs.
• Assist in controlling store expenses and managing discounts.
• Uphold United Wireless policies and procedures.
• Contribute to achieving store sales, operations, and customer satisfaction goals.
• Other duties as assigned.

Skills

Customer service

Sales

Leadership

Communication

Education

High school diploma or equivalent

Job description

United Wireless is seeking a full-time in-store leader to work with the Store Manager and develop the sales team. You will coach Sales Representatives, manage customer flow, and ensure a customer-first experience across all interactions.

Stay informed on products, services, and leadership best practices, while promoting a clean, well-merchandised store and compliant operations. This role offers uncapped commissions on top of hourly pay.