Retail Supervisor – Lead Teams & Elevate Customer Experience

Bath & Body Works; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay access

401k with company match

Employee Assistance Program (EAP)

Tuition reimbursement

Job summary

Bath & Body Works is seeking a dedicated Supervisor to partner with the Store Manager in Fort Worth to deliver outstanding customer experiences and drive store performance. You will lead and develop associates, execute daily operations, and ensure our brand standards are reflected in every interaction.

Ideal candidates bring proven retail leadership, a passion for service, and the ability to coach teams, manage shifts, and maintain a safe, engaging store environment that motivates both customers

Qualifications

• High school diploma or equivalent required.
• Proven supervisory and leadership experience in retail.
• Strong customer service and communication skills.
• Availability for peak hours, including evenings, weekends, and holidays.

Responsibilities

• Lead and develop associates to deliver exceptional customer experiences.
• Partner with Store Manager to support action plans and operational execution.
• Perform opening and closing routines, including bank deposits and shipment receipt.
• Set direction and goals for the day/shift when associates arrive.
• Provide individual and team feedback and coaching to improve performance.
• Lead in-store selling through product knowledge and brand standards.

Skills

Sales experience

Customer service

Leadership

Communication

Education

High school diploma or equivalent

Job description

Bath & Body Works is seeking a dedicated Supervisor to partner with the Store Manager in Fort Worth to deliver outstanding customer experiences and drive store performance. You will lead and develop associates, execute daily operations, and ensure our brand standards are reflected in every interaction.

Ideal candidates bring proven retail leadership, a passion for service, and the ability to coach teams, manage shifts, and maintain a safe, engaging store environment that motivates both customers