Retail Team Coach & Assistant Store Leader

Rally House; Wescosville (PA); On-site; USD 23,000 - 33,000; Full time

Job summary

Rally House in Wescosville, PA seeks an Assistant Coach to support the Head Coach in running a high-performing retail store focused on guest experiences and sales.

The role emphasizes coaching, training, and operational excellence, with strong emphasis on customer service, safety, and loss prevention. Availability includes days, evenings, weekends, and events such as local sports games.

Qualifications

• Minimum 3+ years of experience in retail.
• Supervisory or team lead experience preferred.
• Strong leadership and coaching abilities.

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure compliance with safety, cash handling, and policy standards.
• Act as operational leader-on-duty in the Head Coach’s absence.
• Lead execution of visual directives and seasonal transitions.
• Drive daily, weekly, and monthly performance goals.
• Analyze store performance and take action to improve results.

Skills

Problem-solving

Leadership

Communication

Delegation

Retail operations

Education

Associates or Bachelor’s degree preferred

Job description

Rally House in Wescosville, PA seeks an Assistant Coach to support the Head Coach in running a high-performing retail store focused on guest experiences and sales.

The role emphasizes coaching, training, and operational excellence, with strong emphasis on customer service, safety, and loss prevention. Availability includes days, evenings, weekends, and events such as local sports games.