Assistant Store Manager: Team Coach & Guest Experience

Rally House; State College (Centre County); On-site; USD 23,000 - 33,000; Full time

Job summary

Rally House in State College, PA is seeking an Assistant Coach to support the Store Manager by directing daily operations, trainings, and guest-focused service. You will help sustain high standards, coach teammates, and ensure smooth execution of the playbook in a fast-paced retail environment.

The role emphasizes leadership, teamwork, and a strong connection to local sports fans, with opportunities to lead events, visual merchandising, and performance initiatives while maintaining store

Qualifications

• 3+ years of retail experience.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.
• Availability to work 40 hours per week including daytime, nights, weekends, holidays.
• Physical ability to stand, lift up to 50 pounds.

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure compliance with safety, cash handling, and policy standards.
• Act as operational leader-on-duty in the Head Coach’s absence.
• Lead execution of visual directives and seasonal transitions.
• Ensure fixture flow and product placement drive sales and ease of shopping.

Skills

Adaptability

Problem-solving

Communication

Prioritization

Delegation

Leadership

Team development

Retail enthusiasm

Education

Associate degree

Bachelor's degree

Job description

Rally House in State College, PA is seeking an Assistant Coach to support the Store Manager by directing daily operations, trainings, and guest-focused service. You will help sustain high standards, coach teammates, and ensure smooth execution of the playbook in a fast-paced retail environment.

The role emphasizes leadership, teamwork, and a strong connection to local sports fans, with opportunities to lead events, visual merchandising, and performance initiatives while maintaining store