Assistant Coach: Retail Leadership & Team Development

Rally House; Concordville (PA); Sur place; USD 24 000 - 35 000; Plein temps

Résumé du poste

Rally House in Concordville, PA is seeking an Assistant Coach who acts as the Assistant Store Manager, supporting store performance and guest experiences. You will mentor the team, ensure standards, and help drive sales through strong merchandising and service.

You will train and coach team members, maintain guest-focused operations, and adapt to changing priorities. This role requires proactive leadership, payroll awareness, and participation in events and promotions to engage fans and

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Associates or Bachelor’s degree preferred.
• Availability to work 40 hours per week including days, nights, weekends, holidays, and featured local sports events.

Responsabilités

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines.
• Validate Playbook adherence through observation and walkthroughs.
• Ensure safety, cash handling, and policy compliance.
• Act as on-duty operations leader in the Head Coach’s absence.
• Lead visual directives and seasonal transitions in merchandising.
• Maintain store organization and back-of-house standards.
• Coach Team Captains and teammates on visual expectations.
• Observe store through customer lens and adjust in real time.

Connaissances

People leadership

Coaching

Customer service

Communication

Formation

Associates or Bachelor's degree preferred

Description du poste

Rally House in Concordville, PA is seeking an Assistant Coach who acts as the Assistant Store Manager, supporting store performance and guest experiences. You will mentor the team, ensure standards, and help drive sales through strong merchandising and service.

You will train and coach team members, maintain guest-focused operations, and adapt to changing priorities. This role requires proactive leadership, payroll awareness, and participation in events and promotions to engage fans and