Retail Tax Expert & Community Advisor

Intuit, Inc.; Pasadena (CA); Presencial; USD 45.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company matching

Paid sick time

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

Discounts on Intuit products

Free TurboTax copy

Marketing support

Descripción de la vacante

Intuit, Inc. is seeking TurboTax Retail Experts to serve on-site at a TurboTax Retail or Flagship location across the United States. You will provide in-person tax return preparation, tax advice, and software support, helping customers navigate their tax needs and build a local client base.

As a trusted advisor, you’ll engage with the community, participate in local marketing, and deliver an exceptional customer experience while upholding licensing requirements and company policies.

Formación

• Active, unrestricted EA, CPA, or attorney license with tax preparation experience.
• Active PTIN required to file taxes.
• Onsite presence at a TurboTax location, 20+ hours/week.
• Experience filing 1040s with professional tax preparation software.
• Bilingual English/Spanish is a plus.
• Willing to wear TurboTax uniform.

Responsabilidades

• Be a proactive community ambassador and convert prospects into long-term clients.
• Provide hands-on tax advice and complete preparation services for TurboTax customers.
• Deliver best-in-class customer experience and build long-term relationships.
• Engage in local marketing and community outreach.

Conocimientos

Tax expertise

Customer service

Communication skills

Community outreach

Educación

EA/CPA/Attorneys license

PTIN

Herramientas

Tax preparation software

CRM tools

Descripción del empleo

Intuit, Inc. is seeking TurboTax Retail Experts to serve on-site at a TurboTax Retail or Flagship location across the United States. You will provide in-person tax return preparation, tax advice, and software support, helping customers navigate their tax needs and build a local client base.

As a trusted advisor, you’ll engage with the community, participate in local marketing, and deliver an exceptional customer experience while upholding licensing requirements and company policies.