Retail Support Flex Associate - Customer Experience & Ops

Belk; Alabama; On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical/Dental/Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity/Paternal Leave

Growth & Professional Development

Employee Assistance Programs

Education & Tuition Reimbursement

Job summary

Belk is seeking a Support Flex Associate to help drive sales and deliver a positive customer experience on the sales floor. You will efficiently unload truck deliveries, process inventory tasks, and support merchandising and store fulfillment teams.

The role is hourly and involves assisting with floor sets, price changes, and maintaining back-of-house organization while staying informed about promotions and store events.

Qualifications

• Demonstrates customer service focus and goal orientation.
• Ability to take ownership of tasks and contribute to store success.
• Self-motivated and able to work with minimal supervision in a fast-paced environment.
• Strong communication skills and professionalism.
• Comfortable using smartphones, tablets and Windows-based devices.

Responsibilities

• Unload cartons from truck deliveries and organize by department.
• Process sensor tags, product transfers, damage handling, and RFID tasks.
• Support facilities processes including lighting, maintenance, and housekeeping.
• Assist floor sets, product presentation, price changes, and packing customer orders.
• Replenish supplies, support store recovery, and keep areas clean and organized.
• Engage customers and assist during peak traffic to enhance experience.
• Collaborate with teammates and share knowledge to improve performance.

Skills

Customer service

Ownership

Self-directed

Communication

Tech proficient

Tools

Windows

Job description

Belk is seeking a Support Flex Associate to help drive sales and deliver a positive customer experience on the sales floor. You will efficiently unload truck deliveries, process inventory tasks, and support merchandising and store fulfillment teams.

The role is hourly and involves assisting with floor sets, price changes, and maintaining back-of-house organization while staying informed about promotions and store events.