Flexible Retail Ops & Customer Experience Associate

Belk; Wilmington (DE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Development Opportunities

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

Belk in Wilmington, DE, is seeking a Support Flex Associate to drive sales and deliver a positive customer experience through efficient inbound deliveries and merchandising support.

The role emphasizes ownership, teamwork, and strong communication while maintaining back-of-house organization and assisting store fulfillment. This is an hourly position with benefits and growth opportunities.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including Windows-based devices.
• Available to work a flexible schedule including nights, weekends, and holidays.
• Must regularly move around all store areas and lift at least 50 lbs.

Responsibilities

• Efficiently unload cartons from truck deliveries and prepare products for sales floor.
• Complete sensor tag application, product transfers, damage processing, and RFID tasks for inventory accuracy.
• Assist with facilities processes and store maintenance responsibilities.
• Support floor sets, product presentations, and price changes for merchandising.
• Replenish supplies and keep store areas organized to promote efficiency.
• Acknowledge and assist customers to enhance the in-store experience.

Skills

Customer service

Ownership

Self-directed

Communication

Technology comfortable

Flexible schedule

Teamwork

Tools

RFID

Job description

Belk in Wilmington, DE, is seeking a Support Flex Associate to drive sales and deliver a positive customer experience through efficient inbound deliveries and merchandising support.

The role emphasizes ownership, teamwork, and strong communication while maintaining back-of-house organization and assisting store fulfillment. This is an hourly position with benefits and growth opportunities.