Retail Store Supervisor - Customer Experience Lead

VF Corp.; Jenks (OK); On-site; USD 24,000 - 31,000; Part time

Job summary

The North Face is seeking a motivated Supervisor to support the store leadership team in delivering an exceptional customer experience. You will coach associates, supervise daily operations, and ensure merchandising and store standards align with brand directives.

This role suits someone who thrives in a fast-paced retail setting and values teamwork. You will help maximize profitability, foster an inclusive team culture, and drive performance through effective coaching, inventory flow, and

Qualifications

• Foundational leadership skills for a fast-paced retail setting.
• Ability to coach and develop associates to meet sales goals.
• Strong communication and customer-facing capabilities.

Responsibilities

• Deliver high level personalized customer engagement through genuine interactions.
• Support store team in achieving sales goals and monitor KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Supervise daily store operations including opening/closing procedures.
• Assist training and onboarding of new team members; provide feedback.

Skills

Retail leadership

Coaching

Customer engagement

Communication skills

Merchandising

Education

High School Diploma or equivalent

Tools

POS systems

MS Excel

Retail software tools

Job description

The North Face is seeking a motivated Supervisor to support the store leadership team in delivering an exceptional customer experience. You will coach associates, supervise daily operations, and ensure merchandising and store standards align with brand directives.

This role suits someone who thrives in a fast-paced retail setting and values teamwork. You will help maximize profitability, foster an inclusive team culture, and drive performance through effective coaching, inventory flow, and