Retail Supervisor - Lead Service & Sales Growth

Total Wine & More; North Brunswick Township (NJ); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off

Employee discounts

Health care plans

401(k) and HSA

Disability & life insurance

Job summary

Total Wine & More in North Brunswick, NJ seeks a Supervisor to support store operations and help build a sales and service culture delivering best-in-class service.

You will lead by example, supervise teammates, train and develop staff, ensure compliance with alcohol-sale laws, and maintain safety and cleanliness. This role offers comprehensive benefits and growth within our beverage retailer.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience; 1+ year in a supervisory role.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with POS systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

Skills

Strong interpersonal skills

Team player mindset

Experience resolving customer issues

Coaching peers

POS familiarity

Flexible schedule

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in North Brunswick, NJ seeks a Supervisor to support store operations and help build a sales and service culture delivering best-in-class service.

You will lead by example, supervise teammates, train and develop staff, ensure compliance with alcohol-sale laws, and maintain safety and cleanliness. This role offers comprehensive benefits and growth within our beverage retailer.