Retail Supervisor: Lead, Coach & Elevate Customer Experience

Bath & Body Works; Burlington (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Discount program

DailyPay

401k match

Tuition reimbursement

Employee Assistance Program

Job summary

Bath & Body Works is seeking a Store Supervisor to partner with the Store Manager to develop outstanding associates, deliver consistent customer experiences, and drive growth across the store. You’ll lead talent, manage daily operations, and model our brand values to inspire teams.

This role requires strong leadership, coaching abilities, and a focus on delivering exceptional service in a fast-paced retail environment. Eligible associates enjoy comprehensive benefits and a 40% discount.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Experience in a supervisory role, preferably in a retail setting.
• Ability to coach and develop associates and foster a customer-first selling culture.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Act as Manager on Duty and partner with Store Manager on operations.
• Lead in-store customer experiences with strong product knowledge and selling skills.
• Provide feedback and coaching to team to improve performance and results.

Skills

Sales leadership

Customer experience

Coaching & development

Education

High School Diploma / GED

Job description

Bath & Body Works is seeking a Store Supervisor to partner with the Store Manager to develop outstanding associates, deliver consistent customer experiences, and drive growth across the store. You’ll lead talent, manage daily operations, and model our brand values to inspire teams.

This role requires strong leadership, coaching abilities, and a focus on delivering exceptional service in a fast-paced retail environment. Eligible associates enjoy comprehensive benefits and a 40% discount.