Retail Supervisor: Lead Teams & Elevate Customer Experience

Bath & Body Works; Athens (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay accessibility

401k with company match

Job summary

Bath & Body Works in the United States is seeking a dedicated Supervisor to partner with the Store Manager to develop strong associates, deliver consistent customer experiences, and drive growth across the store. You will lead a team, coach performance, and ensure operational excellence.

Responsibilities include talent development, opening/closing routines, and delivering engaging in-store experiences while upholding company values and safety standards.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior supervisory experience in a retail setting is preferred.
• Strong communication and feedback skills to coach associates.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead as Manager on Duty when scheduled to address customer experience and store operations.
• Partner with Sales Leadership to support plans that improve results and execute operations.
• Perform opening and closing routines including banking, shipments, and disseminating directives.
• Set daily direction and goals for the team.
• Provide performance feedback and coaching to associates.
• Lead in-store customer experiences with product knowledge and selling skills.
• Create connections with customers and make personalized recommendations.
• Train, coach, and motivate associates to improve selling and service.
• Maintain safety, store policies, and visual standards.

Skills

Retail leadership

Customer experience

Coaching & development

Operational execution

Education

High school diploma / GED

Job description

Bath & Body Works in the United States is seeking a dedicated Supervisor to partner with the Store Manager to develop strong associates, deliver consistent customer experiences, and drive growth across the store. You will lead a team, coach performance, and ensure operational excellence.

Responsibilities include talent development, opening/closing routines, and delivering engaging in-store experiences while upholding company values and safety standards.