Retail Supervisor - High-Energy Customer Experience Lead

Nike Inc; Miami (FL); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Discounts on Nike products

Paid Time Off

401(k) plan

Employee stock purchase plan

Health and wellness programs

Tuition reimbursement

Job summary

Nike Retail Supervisor in Miami, FL is the face of NIKE and leads a high-volume, fast-paced team to guide customers in making the best decisions. You’ll focus on customer service, stock displays, and store operations that bring the consumer journey to life while driving sales and brand standards.

Work hours include nights and weekends; compensation aligns with retail leadership norms. Nike offers strong benefits and growth opportunities in a dynamic, inclusive culture.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience preferred.
• Flexibility to work nights, weekends and holidays based on store needs.
• Ability to learn and train on latest products and technologies.
• Physical ability to stand for extended periods and perform stocking/cleaning tasks.

Responsibilities

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs.
• Bringing a positive attitude and passion to teammates and customers daily.
• Lead by example and deliver service in line with Nike’s Service Principles.

Skills

Customer service

Retail experience

Team leadership

Tools

Cash register

Job description

Nike Retail Supervisor in Miami, FL is the face of NIKE and leads a high-volume, fast-paced team to guide customers in making the best decisions. You’ll focus on customer service, stock displays, and store operations that bring the consumer journey to life while driving sales and brand standards.

Work hours include nights and weekends; compensation aligns with retail leadership norms. Nike offers strong benefits and growth opportunities in a dynamic, inclusive culture.