Retail Supervisor — Lead Customer Experience

Nike; Locust Grove (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Discounts on Nike products up to 50%

401(k) Plan

Paid Time Off and Holiday Pay

Health Savings Accounts and Flexible-S

Job summary

Nike Retail Supervisor in Locust Grove, GA is the face of NIKE. You will lead a high-volume store team, guide customers to the right products, and help deliver a memorable shopping experience. Bring at least 1 year of retail or consumer service experience and a willingness to work nights and weekends.

You will train teammates, maintain displays, and uphold Nike's Service Principles while delivering exceptional customer service every day.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays based on store needs.
• Ability to learn and train on the latest products and technologies.
• Physical requirements include standing for extended periods and ability to bend/squat/reach.

Responsibilities

• Be enthusiastic, knowledgeable about NIKE products and services to support customer needs.
• Lead by example and deliver service aligned with Nike’s Service Principles.
• Make customers feel welcome and exceed their expectations at every step.
• Operate cash register and assist with shipping/receiving, stocking products and building displays.

Skills

Customer service

Team leadership

Flexibility

Communication

Job description

Nike Retail Supervisor in Locust Grove, GA is the face of NIKE. You will lead a high-volume store team, guide customers to the right products, and help deliver a memorable shopping experience. Bring at least 1 year of retail or consumer service experience and a willingness to work nights and weekends.

You will train teammates, maintain displays, and uphold Nike's Service Principles while delivering exceptional customer service every day.