Retail Supervisor & Customer Experience Lead

Perry Ellis International; San Juan (PR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Associate discount

Clothing Allowance

Holiday Pay

Monthly sales incentives

Accumulated personal/sick time off

Job summary

Perry Ellis International in San Juan, PR, seeks a Supervisor Key Holder to support the Store Manager in daily retail operations, achieve sales goals, and ensure excellent customer service and consistent brand standards.

You will help with inventory, training of sales associates, loss prevention awareness, and execution of marketing changes according to company directives, while maintaining store appearance and team morale.

Qualifications

• Energetic and positive attitude with a customer-first mindset.
• Strong verbal and written communication skills.
• Ability to train and motivate sales staff.
• Comfortable with store processes and policy adherence.

Responsibilities

• Support Store Manager in daily operations and sales management.
• Ensure visual standards, merchandising, and inventory accuracy.
• Lead and develop sales associates to hit goals and provide great service.
• Communicate store performance, loss prevention, and marketing changes.

Skills

Strong verbal communications

Customer service oriented

Interpersonal communication

Flexible availability

Education

High school diploma

Job description

Perry Ellis International in San Juan, PR, seeks a Supervisor Key Holder to support the Store Manager in daily retail operations, achieve sales goals, and ensure excellent customer service and consistent brand standards.

You will help with inventory, training of sales associates, loss prevention awareness, and execution of marketing changes according to company directives, while maintaining store appearance and team morale.