Retail Supervisor & Key Holder: Lead Customer Experience

Perry Ellis International; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Accumulated personal/sick time off

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to support store operations, sales leadership, and customer experience. You will assist the Store Manager in training staff, managing inventory, and executing promotions.

The role focuses on maintaining visuals, ensuring policy compliance, and driving sales while upholding brand standards. Ideal candidates bring 1–2 years of retail experience, strong communication skills, and a proactive, energetic attitude.

Qualifications

• 1–2 years of retail experience required.
• Strong verbal and written communication skills.
• Customer service oriented with a positive attitude.
• Flexible availability including evenings/weekends.
• Ability to move and lift up to 25 pounds.
• High school degree required.

Responsibilities

• Provide exceptional customer experience and role-model service.
• Maintain store appearance and ensure planograms are followed.
• Understand store plans, targets, and inventory opportunities.
• Promote merchandise and demonstrate product knowledge.
• Communicate store strategy aligned with corporate directives.
• Assist with staffing, time management, and payroll guidance.
• Support loss prevention reporting to leadership.
• Supervise and motivate team members.
• Participate in pricing and visual merchandising execution.

Skills

Retail experience

Verbal communication

Written communication

Customer service

Flexible availability

Positive attitude

Physical ability

Education

High school diploma

Job description

Perry Ellis International is seeking a Supervisor Key Holder to support store operations, sales leadership, and customer experience. You will assist the Store Manager in training staff, managing inventory, and executing promotions.

The role focuses on maintaining visuals, ensuring policy compliance, and driving sales while upholding brand standards. Ideal candidates bring 1–2 years of retail experience, strong communication skills, and a proactive, energetic attitude.