Retail Supervisor & Key Holder — Customer Experience Leader

Perry Ellis International - Retail; Grand Prairie (TX); On-site; USD 29,000 - 46,000; Full time

Benefits offered by this job

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International, Inc. is seeking a Supervisory Key Holder to assist the Store Manager in daily operations and sales management. You will help ensure customer satisfaction, replenish stock, and execute marketing changes per company directives.

The role focuses on coaching sales associates, enhancing customer experiences, and maintaining store standards while meeting sales goals in a fast-paced fashion retail environment.

Qualifications

• 1–2 years of retail experience.
• Strong interpersonal communication and customer-service skills.
• Energetic, positive attitude with a customer-focused approach.
• High school diploma or GED.
• Must be able to lift up to 25 pounds.

Responsibilities

• Deliver exceptional customer service and role-model behavior to customers.
• Maintain a visually appealing store and ensure merchandise is presented per guidelines.
• Support Store Manager with staffing, training, and achieving sales targets.
• Assist in executing store promotions and directives from corporate/ district leadership.
• Communicate effectively with team and management to drive store performance.

Skills

Energetic attitude

Customer service

Interpersonal communication

Education

High school diploma or GED

Job description

Perry Ellis International, Inc. is seeking a Supervisory Key Holder to assist the Store Manager in daily operations and sales management. You will help ensure customer satisfaction, replenish stock, and execute marketing changes per company directives.

The role focuses on coaching sales associates, enhancing customer experiences, and maintaining store standards while meeting sales goals in a fast-paced fashion retail environment.