Retail Supervisor & Customer Experience Lead

Perry Ellis International; Estero (FL); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Employee discount

Paid vacation and Personal time

Healthcare plan: Medical/Dental

Tuition reimbursement

401(k) plan & company match

Résumé du poste

Perry Ellis International in Estero, FL is seeking a dedicated Supervisor Key Holder to support the Store Manager in daily operations, sales leadership, and training of sales associates.

This role focuses on delivering excellent customer experiences, merchandising excellence, inventory awareness, and adherence to company policies while helping the team achieve sales goals and maintain store standards.

Qualifications

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong verbal and written communication skills.
• Customer service-oriented and personable.
• High school degree.

Responsabilités

• Customer Experience: respond to customer needs and act as a role model.
• Achieve excellent scores on secret shopper reports.
• Ensure the store is visually distinctive and well maintained.
• Promote merchandise and share product knowledge with customers.
• Communicate store strategy and align with corporate initiatives.
• Understand reports and analyze business trends and inventory opportunities.
• Prioritize workflow and manage time effectively.
• Support staffing levels based on trends and payroll guidelines.
• Maintain store policies, cleanliness, and appearance.

Connaissances

Energetic attitude

Strong verbal and written skills

Customer service oriented

Interpersonal communication

Formation

High school degree

Description du poste

Perry Ellis International in Estero, FL is seeking a dedicated Supervisor Key Holder to support the Store Manager in daily operations, sales leadership, and training of sales associates.

This role focuses on delivering excellent customer experiences, merchandising excellence, inventory awareness, and adherence to company policies while helping the team achieve sales goals and maintain store standards.