Retail Supervisor & Key Holder — Lead & Elevate Sales

Perry Ellis International; Orlando (FL); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Employee discount

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Résumé du poste

Perry Ellis International is seeking a Supervisory Key Holder to support Store Manager and drive sales. The role emphasizes customer experience, staff supervision, and merchandising execution in a fast-paced retail setting.

You will help maintain store standards, mentor associates, and ensure daily operations align with company directives. The position rewards teamwork, reliability, and a proactive approach to loss prevention and guest satisfaction.

Qualifications

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong verbal and written skills.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented. (outgoing, friendly, and personable with a positive attitude)
• Must be able to move and/or lift to 25 pounds.
• High school degree.

Responsabilités

• Function as a role model at all times, ensuring customers remain the top priority.
• Achieves excellent scores on secret shopper reports.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Demonstrates awareness of store sales plans and results.
• Demonstrates awareness of individual contribution to business results.
• Promotes merchandise and demonstrates product knowledge to customers and assists them with requests.
• Shares vision and plans execution of store strategy in alignment with corporate and district initiatives.
• Understands reports, analysis of business trends and inventory opportunities.
• Prioritizes workflow through successful planning and time management.
• Supports appropriate staffing levels based on business trends and payroll guidelines.
• Understands and complies with all company policies, procedures and operations.
• Supports the Store Manager on meeting the expectations for the maintenance and the physical appearance and cleanliness of the store.
• Demonstrate effective written and verbal communication skills
• Communicates all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager.
• Supports the supervision and motivates staff members.
• Participates and supports execution of all pricing strategies to achieve gross margin.
• Supports the execution of merchandise set up according to visual guidelines.
• Communicates store inventory opportunities to the Store Manager.
• Supports replenishment of merchandise on the selling floor as needed.
• Adheres to Human Resources standards following general practices.
• Holds teams accountable for achieving results and communicates opportunities.
• Manages conflict
• Empowers and involves the team in the decision making process while guiding the process.
• Receptive to feedback and fosters dialogue around solutions.
• Maintains confidentiality and meets own commitments.

Connaissances

Retail experience

Customer service

Verbal communication

Written communication

Interpersonal skills

Leadership

Formation

High school diploma

Description du poste

Perry Ellis International is seeking a Supervisory Key Holder to support Store Manager and drive sales. The role emphasizes customer experience, staff supervision, and merchandising execution in a fast-paced retail setting.

You will help maintain store standards, mentor associates, and ensure daily operations align with company directives. The position rewards teamwork, reliability, and a proactive approach to loss prevention and guest satisfaction.