Retail Supervisor & Customer Experience Lead

Perry Ellis International - Retail; National Harbor (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) Plan

Clothing Allowance

Monthly Sales Incentives

Holiday Pay

Personal/Sick Time Off

Job summary

Perry Ellis International, Inc. is seeking a Supervisor Key Holder to support Store Manager in daily store operations and sales leadership. You will help drive customer experiences, merchandising, and inventory control, while training sales associates and ensuring brand standards.

This role requires 1-2 years of retail experience and a proactive, energetic attitude. Located in National Harbor, this full-time position offers a clothing allowance, monthly incentives, 401(k) matching, and holiday

Qualifications

• 1–2 years retail experience
• Strong interpersonal communication and customer service skills
• Must be able to move and lift up to 25 pounds

Responsibilities

• Deliver excellent customer service and serve as a role model for customers
• Ensure store appearance and merchandising align with guidelines
• Support Store Manager with scheduling, training, and payroll compliance
• Assist with pricing, promotions, and inventory opportunities
• Support loss prevention and operational standards

Skills

Retail Experience

Customer Service

Communication Skills

Team Leadership

Education

High School Diploma

Job description

Perry Ellis International, Inc. is seeking a Supervisor Key Holder to support Store Manager in daily store operations and sales leadership. You will help drive customer experiences, merchandising, and inventory control, while training sales associates and ensuring brand standards.

This role requires 1-2 years of retail experience and a proactive, energetic attitude. Located in National Harbor, this full-time position offers a clothing allowance, monthly incentives, 401(k) matching, and holiday