Retail Supervisor & Customer Experience Leader

Perry Ellis International - Retail; Estero (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Personal/sick time off

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to support the Store Manager in daily operations and sales management. The role focuses on maintaining excellent customer service, merchandise presentation, and store standards to meet company goals.

The position emphasizes leadership, teamwork, and adherence to store policies, with responsibilities spanning customer experience, operations, and brand presentation.

Qualifications

• 1-2 years of retail experience.
• Strong interpersonal and customer service skills.
• Ability to move/lift up to 25 pounds.
• High school diploma required.

Responsibilities

• Support Store Manager in meeting sales goals and customer satisfaction.
• Plan workflow and staffing levels based on business trends.
• Execute pricing strategies and visual merchandising per guidelines.
• Lead and develop store team while maintaining store standards.

Skills

Retail experience

Customer service

Communication skills

Leadership

Education

High school diploma

Job description

Perry Ellis International is seeking a Supervisor Key Holder to support the Store Manager in daily operations and sales management. The role focuses on maintaining excellent customer service, merchandise presentation, and store standards to meet company goals.

The position emphasizes leadership, teamwork, and adherence to store policies, with responsibilities spanning customer experience, operations, and brand presentation.