Retail Store Specialist — Elevate Customer Experience

Ocean State

North Dartmouth (MA)

On-site

USD 2,170,000 - 2,307,000

Full time

6 days ago
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Benefits offered by this job

30% Associate Discount
Wellbeing Time & Care.com Access
Generous Paid Time Off
Comprehensive Health & Wellness
Flexible Spending Account (FSA)
Short-Term Disability
Accolade Care

Job summary

Ocean State Job Lot is seeking a Store Specialist to create a positive customer experience, process complex POS transactions, and ensure merchandising standards in assigned areas.

This role includes oversight of associates, promoting store initiatives, and maintaining displays. Full-time availability is required, including nights and weekends, with physical tasks like lifting up to 35 lbs. Competitive benefits and employee discounts are provided.

Qualifications

  • Prior retail merchandising, customer service and/or cashier experience preferred.
  • Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required.
  • Full-time associates must have availability to work nights and weekends.
  • Must be 18 years of age or older.

Responsibilities

  • Build lasting relationships by providing exceptional customer service and a welcoming environment.
  • Assist customers with inquiries, locate items, complete purchases, and handle transactions accurately.
  • Promote company-wide initiatives, donations, loyalty programs and promotions.
  • Maintain visually appealing displays, restock areas, and merchandise new items per guidelines.
  • Train and coordinate associates; manage breaks according to policy and regulations.
  • Communicate issues and improvement opportunities to store leadership.
  • Maintain a safe, organized environment; manage daily damages and returns.
  • Oversee assigned associates and activities to ensure smooth operations.

Skills

Retail experience
Customer service
Cashier experience

Job description

Ocean State Job Lot is seeking a Store Specialist to create a positive customer experience, process complex POS transactions, and ensure merchandising standards in assigned areas.

This role includes oversight of associates, promoting store initiatives, and maintaining displays. Full-time availability is required, including nights and weekends, with physical tasks like lifting up to 35 lbs. Competitive benefits and employee discounts are provided.

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