Retail Store Specialist: Customer Service & Merchandising

Ocean State; Seekonk (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount 30%

Wellbeing time

PTO & holidays

Health & wellness

FSA

Short-term disability

Accolade care

Job summary

Ocean State Job Lot is seeking a Store Specialist to deliver a positive customer experience, manage complex POS transactions, and ensure smooth merchandising in assigned areas. You will oversee assigned associates and activities while adhering to company policies.

The role requires availability for nights and weekends; 18+; prior retail or cashier experience is preferred. Benefits include discounts, PTO, health coverage, and other perks for full-time associates.

Qualifications

• Basic math and reading skills required.
• Strong verbal and written communication skills.
• Availability to work nights and weekends for full-time associates.

Responsibilities

• Provide exceptional customer service using the T.R.E.A.T. model.
• Assist customers, locate items, complete purchases, and handle transactions.
• Maintain displays and merchandise new items per guidelines.
• Train and coordinate associates, manage breaks per policy.

Skills

Customer service

Cashier experience

Communication skills

Math skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Ocean State Job Lot is seeking a Store Specialist to deliver a positive customer experience, manage complex POS transactions, and ensure smooth merchandising in assigned areas. You will oversee assigned associates and activities while adhering to company policies.

The role requires availability for nights and weekends; 18+; prior retail or cashier experience is preferred. Benefits include discounts, PTO, health coverage, and other perks for full-time associates.